Magiclab Robotics Technology (Wuxi) Co., Ltd.
Magiclab Robotics Technology (Wuxi) Co., Ltd.
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MagicBot Gen1

The robot controlling the hanger's descent cannot stand on the ground

If it fails to enter the recover mode, long press "Stand" on the APP or move the "G" lever of the remote control to the middle 

When chatting with the robot, the robot announces that it is not connected to the network

Rebind, select WIFI connection for network configuration

After configuring custom text for the stunt, there is no sound after performing the stunt

Rebind, select WIFI connection for network configuration

During APP remote control, the page shows "Reconnecting"

Network is unstable, please exit the APP and reconnect to the robot; if disconnected during direct AP connection, click Reconnect in the top-left corner of the APP

No response when interacting with the call "wheat"

1. In the language settings of the APP, turn on the "Speech Recognition" switch

2. In the APP settings, turn up the volume to above 50%

3. APP Settings Interface, confirm whether the wake word has been modified to another word

The stunt action is relatively fast, and the robot will shake.

The special skill multiplier option in the APP settings, modify the corresponding special skill multiplier 

The machine's legs flail on the hanger

First click "Stand", control the hanger to make the robot stand on the ground, and then enter the mode. 

Control the robot to slow down its walking speed during the walking process

After the motor temperature rises too high, it stops running. Hang the robot on the hanger, turn it off to dissipate heat, and then normal operation can be restored. 

The battery cannot be charged, and the second and fourth lights of the battery status indicator are blinking.

Battery charging temperature protection is activated. Please unplug the charger, let it stand for more than 30 minutes, and then recharge, or move the device to a cool indoor space for charging. 


Can the robot recognize shiny walls, glass doors, and floors?

Glass and reflective floors can cause environmental interference to autonomous navigation, but have no impact in remote control mode; it is recommended that the walking route bypass glass reflective floors 

In guided tour mode, after clicking Start Guided Tour, it reports "Guided Tour Failed Error".

Check and clear map noise 

In the guided tour mode, during the guided tour route, the error "Guided tour failure error" is reported

Check and clear map noise 

After the large humanoid switches to walking mode, the robot does not respond

Restart the machine

The voice of the stunt action did not take effect after modification

Not connected to the network, the voice package has not been synchronized to the robot; the robot needs to connect to the external network before making modifications 

The first time a stunt action voice takes effect after modification is very slow

It takes a short time for the voice package to synchronize to the robot; when performing the stunt action for the second time, the voice broadcast will be normal 

How Can We Help You?
How Can We Help You?
If you have any questions about Magiclab Robotics, you can leave a message online or contact us!
+86-400-828-8022
+86-400-828-8022
contacts@magiclabglobal.com
contacts@magiclabglobal.com
No.98 Jianghai West Road, Liangxi District, Wuxi City, Jiangsu Province, P.R. China
No.98 Jianghai West Road, Liangxi District, Wuxi City, Jiangsu Province, P.R. China
+86-13804052107
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